• Home
  • Privacy, Terms of Use, and Cookie Policy

Privacy, Terms of Use, and Cookie Policy

  • Privacy Policy & Privacy Notice

    Integral Audio believes relationships with our customers should be based on respect and integrity. We're aware of the trust and confidence you demonstrate when you visit our website and provide us with information. The Privacy Notice below is posted to demonstrate our adherence to the practices you'll find common to the best websites online. We promise that we will treat your information with the same honesty and sensitivity that we have displayed throughout our company's history.

    If you have any questions or concerns about our Privacy Notice, please e-mail us at support@integralaudio.com.

    By visiting Integral Audio.com you agree to accept the practices described in this Privacy Notice.

  • Changes to this Privacy Notice, Conditions of Use and Notices

    This Privacy Notice and our Terms of Use will change over time and the use of information which we gather now is subject to these Notices and Terms as modified. Please check this page periodically as you continue to use our site to see if any changes have been made. This privacy notice was most recently changed on 6/10/2016. If you visit our Web site your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including the application of the laws of the State of Delaware.

    This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

  • What we collect

    We may collect the following information:

    • name
    • contact information including email address
    • demographic information such as postcode, preferences and interests
    • other information relevant to customer surveys and/or offers

    For the exhaustive list of cookies we collect see the List of cookies we collect section.

  • What we do with the information we gather

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.
    • We may use the information to improve our products and services.
    • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
  • How we use cookies

    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

  • Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

  • Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

    • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
    • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

    You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

  • List of cookies we collect

    The table below lists the cookies we collect and what information they store.

    COOKIE nameCOOKIE Description
    CART The association with your shopping cart.
    CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
    COMPARE The items that you have in the Compare Products list.
    CUSTOMER An encrypted version of your customer id with the store.
    CUSTOMER_AUTH An indicator if you are currently logged into the store.
    CUSTOMER_INFO An encrypted version of the customer group you belong to.
    CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
    EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
    FORM_KEY Stores form key used by page cache functionality.
    FRONTEND Your session ID on the server.
    GOOGLE ANALYTICS Various cookies related to Google Analytics, refer to Google for details.
    GUEST-VIEW Allows guests to edit their orders.
    LAST_CATEGORY The last category you visited.
    LAST_PRODUCT The most recent product you have viewed.
    NEWMESSAGE Indicates whether a new message has been received.
    NO_CACHE Indicates whether it is allowed to use cache.
    PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
    RECENTLYCOMPARED The items that you have recently compared.
    STF Information on products you have emailed to friends.
    STORE The store view or language you have selected.
    USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
    VIEWED_PRODUCT_IDS The products that you have recently viewed.
    WISHLIST An encrypted list of products added to your Wish List.
    WISHLIST_CNT The number of items in your Wish List.
  • Security

    It is very important to us that you feel comfortable using your credit card to make online purchases. Here are some of the many ways that we keep you, your privacy, and your identity safe:

    • We use the latest Secure Sockets Layer (SSL) technology to encrypt credit card information that you send over the Internet
    • We do not save your credit card number
    • We check your billing address against the one on file at your bank
    • We require a correct expiration date
    • We require a correct security code for your credit card, known as the CVV number. This number does not appear on your bill, statement or anywhere other than the card itself. We keep this information only as long as it takes to authorize your purchase and then purge it form our records
    • We identify your credit card with only the last four digits in email and receipts

    But, is it safe? It is as safe as can be. It is certainly at least as safe as giving your credit card to a waiter at a restaurant, a gas station attendant, or signing an electronic signature pad at a retail store. As a general rule, credit cards offer you the most secure form of payment. Your liability is limited to $50 on any unauthorized charges, and in most cases $0. This protection does not always extend to check and debit cards. For this reason, there are often daily limits placed on debit/check card purchases similar to the daily cash withdrawal limits. Please check with your bank.

  • Terms of Use

    Acceptance of Contract Terms: The following forms a legal agreement between you and Integral Audio LLC ("Integral Audio"). By using this site you are acknowledging that you have read, understood, and agree to be bound by these terms and all applicable laws and regulations. If you do not agree to these terms please do not use this site. The material provided on this site is protected by law, including, but not limited to, United States Copyright Law and international treaties. Any claim relating to the use of this site, its materials and any sales thereunder is governed by the laws of the State of Delaware, without regard to conflict of laws rules and Delaware will be the sole jurisdiction and venue for any litigation arising from the use of or orders made on the site.

    Integral Audio is pleased to offer this website for the benefit of our customers and the general public. Feel free to enjoy the site as much as you like. Your choice to visit our website or to take advantage of its features does not create an agency relationship between you and Integral Audio. You are free to browse our site and use its features, and in doing so you are not acting on our behalf. To the extent Integral Audio provides instructions on how to use or take advantage of any feature of the site, you are under no obligation to use or take advantage of that feature. The instructions Integral Audio provides are intended solely to inform you how to take advantage of any such feature, should you in your sole discretion ultimately decide to do so.

    Use Restrictions: The copyright in all material provided on this site is held by Integral Audio. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise without the prior written permission of Integral Audio. Permission is granted only to legal residents of the United States who are over the age of thirteen (13) years to display, copy or distribute and download the materials on this site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions or upon the request of Integral Audio. Upon termination you must immediately destroy any downloaded and printed materials. You also can not "mirror" any material contained on this site. Any unauthorized use of any material contained on this site may violate copyright laws, trademark laws, and various other regulations and statutes.

  • Trademarks

    The trademarks, service marks and logos (the "Trademarks") used and displayed on this site are registered and unregistered Trademarks of Integral Audio and others. Nothing on this site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this site without the written permission of the Trademark owner. Integral Audio enforces its intellectual property rights to the fullest extent of the law. Integral Audio prohibits use of the Integral Audio logo as a "hot" link to the Integral Audio site unless establishment of such a link is approved in advance by Integral Audio in writing.

  • Disclaimer Warranty

    THIS WEBSITE AND THE INFORMATION PROVIDED HEREIN ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO THE APPLICABLE LAW, INTEGRAL AUDIO DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS. INTEGRAL AUDIO DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE RESPECTING, THE MATERIALS OR PRODUCTS ON THIS SITE OR ANY SITES LINKED TO THIS SITE.

  • Limitation of Liability

    UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL INTEGRAL AUDIO BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, HARM TO EQUIPMENT AND/OR PERSONAL INJURY OR DEATH, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF INTEGRAL AUDIO OR A INTEGRAL AUDIO AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULT IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF ANY ITEM YOU ASSUME ANY COST THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

  • Typographical Errors

    In the event a product is listed at an incorrect price due to a typographical error, entry error or error in pricing information received from our suppliers, Integral Audio shall have the right to refuse or cancel any orders placed for said product(s). Although your credit card or any other form of payment normally is not charged prior to shipping an order, if you have already been charged for the purchase and the order is canceled Integral Audio will immediately issue a credit to your credit card account or other payment type in the amount of the incorrect price.

  • Order Acceptance Policy

    Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Integral Audio reserves the right at any time after receipt of your order to accept or decline your order for any reason. Integral Audio is a reseller to end-users in the United States only and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products purchased from Integral Audio.

  • Sales Taxes

    Integral Audio withholds applicable sales tax for orders to be delivered to addresses within states where it has determined it has a business "nexus". Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any location where Integral Audio did not collect sales tax.

  • Transmissions

    Any material, information or idea you transmit to or post on this site by any means will be treated as non-confidential and non-proprietary, and may be disseminated or used by Integral Audio or its affiliates for any purpose whatsoever. Notwithstanding the foregoing, all personal data provided to Integral Audio will be handled in accordance with Integral Audio's Privacy Policy. You are prohibited from posting or transmitting to or from this site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any other material that could give rise to any civil or criminal liability under the law.

  • Children's Online Policy

    Integral Audio is committed to the preservation of online privacy for all of its web site visitors, including children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any personally identifiable information from children under the age of 13. Integral Audio.com sells products intended for purchase by adults. If you make a purchase on Integral Audio.com, you are representing that you are an adult. If you are a child under the age of 13, you must ask your parent or guardian to assist you in using Integral Audio.com.

  • Term of Use Revisions

    Integral Audio may at any time revise these Terms of Use by updating this posting. By using this site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound.

  • Policy on Ridiculous Amounts of Policies

    If you've read this far you deserve some sort of prize. The fact that our lawyers tell us we need this all of this is just absurd in our opinion, but we think it unwise to ignore them. We do right by our customers, and believe that if people all behaved that we we wouldn't need all this kind of stuff. If you are actually worried about anything dealing with the above, just reach out to us and let's discuss. I'm sure we can put your mind at ease. In the meantime, I have to go send our lawyers a large check...

Copyright © 2016 Integral Audio. All rights reserved.